myCampusX User Guide
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myCampusX User Guide

Basic Process Flow of myCampusX

Billing and Invoicing
1. All payment shall be done during programme registration for all self-sponsored participants
2. Billing advice for company sponsored participants will be generated after the programme

Registration
1. Self-sponsored applications is performed by the participants themselves through eGHL direct payment.
2. Company sponsored application can be performed by company focal in either single application or bulk or upload upon company registration
3. Company focal must sign up the company prior to registration

Programme Confirmation

Participants will receive Joining Instructions 14 days (PETRONAS programme) or 7 days (Public programmes) before the session once the programme is confirmed

How to Sign Up your Company?

  1. Click Company Sign-up at www.instep.my
  2. Fill up all the necessary fields in the form and pick Company Registration in the Client Enquiry Category field.
  3. Write “Company Sign Up for Programme” as Subject and efficiently describe your enquiry using 5W1H approach, with a minimum of 30 characters
  4. Upload all the documents or forms listed in Table 1 in a zipped file for us to process your registration.
  5. Click Submit and you will receive an email with login details to myCampusX once your registration is approved. Please note that the Company Creation process will take around 7 to 10 working days to be approved. Should you be in an urgent need of attending any training sessions, kindly opt for the self-sponsored option.

Note:
– To register your company into INSTEP myCampusX, Company HR focal need to fill in some forms and upload required documents to be processed by INSTEP.

– If you require to setup INSTEP as your Vendor (payment processing) in your Financial System, please provide documents or forms that you would require us to fill-up/submit.

Documents Required Company Registered in Malaysia Company Not Registered in Malaysia Provided by INSTEP
Customer Input Creation Form (CIC) ​- stamped and signed on both pages

✓​

✓​ ✓​
Know Your Customer (KYC) Questionnaires​ – stamped and signed section C & E ✓​

✓​

✓​
A copy of certificate of business incorporation​ ✓​
Form 9 (and Form 13 if there are any changes in company name) ​ ✓​
A copy of Sales and Services Tax (SST) certificate​ ✓​
Bank statement (1st page only)​ ✓​
A copy of certificate of business registration (English version) ​ ✓​
Bank Negara Malaysia (BNM) declaration form ​ ✓​ ✓​
Other supporting documents that are deemed necessary​ ✓​ ✓​

How to Sign In to myCampusX?

  1. On your web-browser (Microsoft EDGE is preferred), go to https://mycampusx.petronas.com

  2. If your username is Gmail address,

    a.Click on the Sign-in with Non-PETRONAS account

    b.Click on the Google button

    c.Sign in using your Gmail address and password

  1. On your web-browser (Microsoft EDGE is preferred), go to https://mycampusx.petronas.com
  2. If your email is non-Gmail and non-PETRONAS email,

    a.Click Sign-in with Non-PETRONAS account button

  3. b.Fill in your email address and the created password

    c.Click Sign-in

Register Programme

  1. Click Self-Register at www.instep.my
  2. You may choose from the filters available and click Search. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  3. Browse through the available programmes and scroll to the right for more programme details and information. Click Apply if interested and a registration form will appear.
  4. Fill up all the details and click Submit. Any registration requests for sessions with “Applications closed” status will not be entertained.
  5. Add address and any participant document and supporting document for our record.
  6. Tick both declaration statement and click “Pay Now”. You will be redirected to a payment gateway page.
  7. Fill up your payment information and you will receive a receipt through email once the payment is successful. Do not close your browser until you have received payment receipts.
  8. You will receive a confirmation email (7 days before programme) once your programme is confirmed.
  9. Your application submission is considered successful if you receive the green notification box.

Individual Registration is for single application.

  1. Click Company Sponsored Registration at www.instep.my
  2. Login with the login details set up during sign up process. For first time login, please refer to Company Focal Sign In section.
  3. Click Registration and choose participant Individual Registration
  4. Browse through the available programmes. Click Apply if interested and a registration form will appear. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  5. Fill up all the details and click Submit.
  6. Any registration requests for sessions with “Applications closed” status will not be entertained.
  7. Your application submission is considered successful if you receive the green notification box.

Bulk Registration is for more than one application.

  1. Click Company Sponsored Registration at www.instep.my
  2. Login with the login details set up during sign up process. For first time login, please refer to Company Focal Sign In section.
  3. Click Registration and choose participant Bulk Registration
  4. Click Download Excel template. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  5. Using the downloaded file, fill all the details. *Check out the tooltips to avoid errors
  6. Upload back the file and check the upload status of the Excel template by scrolling to the right to check Upload Status. If the status is Success, then the application is successful

Tooltips

  • Insert 1,2,3,… as Serial Number
  • Insert the provided code (eg: PPL2CP-S535) as the “Session” for each participant. You may just copy if you have more than 2 participants
  • Ensure Nationality is Malaysian not Malaysia
  • Change date format to dd/mm/yyyy
  • Remove commas inside the files (e.g. in address).
  • Use the same column headers as in template
  • Ensure to input participant’s email in “Email Address” column
  • Do not add/delete any column of the original file!
  1. Login to portal with your registered email address. Ensure that the email is the HR focal’s email.
  2. Click “Learner Registration Status
  3. View your Application status.

Certificate and Many More

  1. Login to portal with your registered email address. Ensure that the email is a participant’s email.
  2. Click “Certificate Issued by Institution
  3. Download/View your Certificate.

Basic Process Flow of myCampusX

Billing and Invoicing
1. All payment shall be done during programme registration for all self-sponsored participants
2. Billing advice for company sponsored participants will be generated after the programme

Registration
1. Self-sponsored applications is performed by the participants themselves through eGHL direct payment.
2. Company sponsored application can be performed by company focal in either single application or bulk or upload upon company registration
3. Company focal must sign up the company prior to registration

Programme Confirmation

Participants will receive Joining Instructions 14 days (PETRONAS programme) or 7 days (Public programmes) before the session once the programme is confirmed

How to Sign Up your Company?

  1. Click Company Sign-up at www.instep.my
  2. Fill up all the necessary fields in the form and pick Company Registration in the Client Enquiry Category field.
  3. Write “Company Sign Up for Programme” as Subject and efficiently describe your enquiry using 5W1H approach, with a minimum of 30 characters
  4. Upload all the documents or forms listed in Table 1 in a zipped file for us to process your registration.
  5. Click Submit and you will receive an email with login details to myCampusX once your registration is approved. Please note that the Company Creation process will take around 7 to 10 working days to be approved. Should you be in an urgent need of attending any training sessions, kindly opt for the self-sponsored option.

Note:
– To register your company into INSTEP myCampusX, Company HR focal need to fill in some forms and upload required documents to be processed by INSTEP.

– If you require to setup INSTEP as your Vendor (payment processing) in your Financial System, please provide documents or forms that you would require us to fill-up/submit.

Documents RequiredCompany Registered in MalaysiaCompany Not Registered in MalaysiaProvided by INSTEP
Customer Input Creation Form (CIC) ​- stamped and signed on both pages

✓​

✓​✓​
Know Your Customer (KYC) Questionnaires​ – stamped and signed section C & E✓​

✓​

✓​
A copy of certificate of business incorporation​✓​
Form 9 (and Form 13 if there are any changes in company name) ​✓​
A copy of Sales and Services Tax (SST) certificate​✓​
Bank statement (1st page only)​✓​
A copy of certificate of business registration (English version) ​✓​
Bank Negara Malaysia (BNM) declaration form ​✓​✓​
Other supporting documents that are deemed necessary​✓​✓​

How to Sign In to myCampusX?

  1. On your web-browser (Microsoft EDGE is preferred), go to https://mycampusx.petronas.com

  2. If your username is Gmail address,

    a.Click on the Sign-in with Non-PETRONAS account

    b.Click on the Google button

    c.Sign in using your Gmail address and password

  1. On your web-browser (Microsoft EDGE is preferred), go to https://mycampusx.petronas.com
  2. If your email is non-Gmail and non-PETRONAS email,

    a.Click Sign-in with Non-PETRONAS account button

  3. b.Fill in your email address and the created password

    c.Click Sign-in

Register Programme

  1. Click Self-Register at www.instep.my
  2. You may choose from the filters available and click Search. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  3. Browse through the available programmes and scroll to the right for more programme details and information. Click Apply if interested and a registration form will appear.
  4. Fill up all the details and click Submit. Any registration requests for sessions with “Applications closed” status will not be entertained.
  5. Add address and any participant document and supporting document for our record.
  6. Tick both declaration statement and click “Pay Now”. You will be redirected to a payment gateway page.
  7. Fill up your payment information and you will receive a receipt through email once the payment is successful. Do not close your browser until you have received payment receipts.
  8. You will receive a confirmation email (7 days before programme) once your programme is confirmed.
  9. Your application submission is considered successful if you receive the green notification box.

Individual Registration is for single application.

  1. Click Company Sponsored Registration at www.instep.my
  2. Login with the login details set up during sign up process. For first time login, please refer to Company Focal Sign In section.
  3. Click Registration and choose participant Individual Registration
  4. Browse through the available programmes. Click Apply if interested and a registration form will appear. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  5. Fill up all the details and click Submit.
  6. Any registration requests for sessions with “Applications closed” status will not be entertained.
  7. Your application submission is considered successful if you receive the green notification box.

Bulk Registration is for more than one application.

  1. Click Company Sponsored Registration at www.instep.my
  2. Login with the login details set up during sign up process. For first time login, please refer to Company Focal Sign In section.
  3. Click Registration and choose participant Bulk Registration
  4. Click Download Excel template. Pick “Start Date” to be the 1st day of the month you want to register and “End Date” to be the last day of the month
  5. Using the downloaded file, fill all the details. *Check out the tooltips to avoid errors
  6. Upload back the file and check the upload status of the Excel template by scrolling to the right to check Upload Status. If the status is Success, then the application is successful

Tooltips

  • Insert 1,2,3,… as Serial Number
  • Insert the provided code (eg: PPL2CP-S535) as the “Session” for each participant. You may just copy if you have more than 2 participants
  • Ensure Nationality is Malaysian not Malaysia
  • Change date format to dd/mm/yyyy
  • Remove commas inside the files (e.g. in address).
  • Use the same column headers as in template
  • Ensure to input participant’s email in “Email Address” column
  • Do not add/delete any column of the original file!
  1. Login to portal with your registered email address. Ensure that the email is the HR focal’s email.
  2. Click “Learner Registration Status
  3. View your Application status.

Certificate and Many More

  1. Login to portal with your registered email address. Ensure that the email is a participant’s email.
  2. Click “Certificate Issued by Institution
  3. Download/View your Certificate.