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Customer Centricity At The Heart Of INSTEP-OGC Strategic Partnership
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Customer Centricity At The Heart Of INSTEP-OGC Strategic Partnership

Posted date: 25 May 2019

Customer Centricity, being the nucleus in strengthening ties with partners has seen the first batch of Oman Gas Company Salalah Liquefied Petroleum Gas (OGC SLPG) learners successfully completed their 8-week training programme at INSTEP, the technical training solutions partner. 

Learning milestone achieved. Inspirational and motivational speech each delivered by Idris Ibrahim, CEO, PTTSB (Left), and Batch Leader of OGC SLPG Batch 1 learners (Middle). Handover ceremony of the completion certificate from Idris Ibrahim to OGC SLPG Batch 1 learner (Right).

INSTEP is a strong learning partner to Oman by providing industry and technology driven customised learning solution to enrich the lives of Omanis. With the new LPG plant in Salalah, Oman which is planned to be commissioned in 2020, INSTEP has accelerated the competency development of 10 engineers in OGC SLPG Batch 1 through experiential learning. 

This milestone showcased Shared Success between businesses within PETRONAS: INSTEP and PGB. This collaborative training involved face-to-face learning in classroom, hands-on training at practical workshops, and OJT at Upstream Downstream Training Plant (UDTP) & Gas Processing Kertih (GPK). With the focused execution inculcated in such blended learning experience at 3 different learning environments: INSTEP, UDTP and GPK, this holistic understanding is instrumental to the development of the learners’ technical competencies and the Salalah project in Oman.

2-day training on Loading Arm Maintenance at Tanjung Sulong Export Terminal (TSET) .

OGC Management and learners conveyed their appreciation for INSTEP reliability as a capability caretaker partner and the strong relationship that culminates in shaping greater flexibilities and addressing changing needs. In his speech, En. Idris, CEO of INSTEP, reiterated the company’s purpose and commitment as a dedicated learning solutions partner with customer centricity continues to be at the core. The trust and confidence on INSTEP continues as another batch of learners from OGC SLPG will undergo similar training at INSTEP soon.

INSTEP is hopeful that strategic partnership such as this will pave way for greater collaboration and will push boundaries in being the leading partner of choice in oil & gas technical learning and certification.

Experiential learning. Face-to-face learning in classroom (Upper left). Loading Arm Maintenance training at TSET (Upper right). Hands-on activities at practical workshops (Bottom).

Acknowledgment from OGC SLPG Batch 1 learners of their learning experience! 

Customer Centricity, being the nucleus in strengthening ties with partners has seen the first batch of Oman Gas Company Salalah Liquefied Petroleum Gas (OGC SLPG) learners successfully completed their 8-week training programme at INSTEP, the technical training solutions partner. 

Learning milestone achieved. Inspirational and motivational speech each delivered by Idris Ibrahim, CEO, PTTSB (Left), and Batch Leader of OGC SLPG Batch 1 learners (Middle). Handover ceremony of the completion certificate from Idris Ibrahim to OGC SLPG Batch 1 learner (Right).

INSTEP is a strong learning partner to Oman by providing industry and technology driven customised learning solution to enrich the lives of Omanis. With the new LPG plant in Salalah, Oman which is planned to be commissioned in 2020, INSTEP has accelerated the competency development of 10 engineers in OGC SLPG Batch 1 through experiential learning. 

This milestone showcased Shared Success between businesses within PETRONAS: INSTEP and PGB. This collaborative training involved face-to-face learning in classroom, hands-on training at practical workshops, and OJT at Upstream Downstream Training Plant (UDTP) & Gas Processing Kertih (GPK). With the focused execution inculcated in such blended learning experience at 3 different learning environments: INSTEP, UDTP and GPK, this holistic understanding is instrumental to the development of the learners’ technical competencies and the Salalah project in Oman.

2-day training on Loading Arm Maintenance at Tanjung Sulong Export Terminal (TSET) .

OGC Management and learners conveyed their appreciation for INSTEP reliability as a capability caretaker partner and the strong relationship that culminates in shaping greater flexibilities and addressing changing needs. In his speech, En. Idris, CEO of INSTEP, reiterated the company’s purpose and commitment as a dedicated learning solutions partner with customer centricity continues to be at the core. The trust and confidence on INSTEP continues as another batch of learners from OGC SLPG will undergo similar training at INSTEP soon.

INSTEP is hopeful that strategic partnership such as this will pave way for greater collaboration and will push boundaries in being the leading partner of choice in oil & gas technical learning and certification.

Experiential learning. Face-to-face learning in classroom (Upper left). Loading Arm Maintenance training at TSET (Upper right). Hands-on activities at practical workshops (Bottom).

Acknowledgment from OGC SLPG Batch 1 learners of their learning experience! 

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